Privacy Policy

1. Information We Collect

We collect personal information to improve your experience, process transactions, and maintain effective communication. This information may include:

• Personal Identifiable Information (PII):
  Your name, email address, phone number, billing/shipping address, and payment details, which are collected when you make purchases, sign up for an account, or contact us.

• Business Information:
  Details about your business, such as your company name, position, or professional email address, especially if you inquire about B2B services.

• Non-Personal Data:
  IP address, browser type, device information, and browsing behavior to understand website usage patterns and improve functionality.

• Cookies and Tracking Technologies:
  We use cookies to enhance your experience and collect data about how you interact with our website. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process transactions, fulfill orders, and provide customer support.
• To improve our website, products, and services based on your preferences and feedback.
• To send promotional emails, updates, and newsletters (if you opt-in).
• To personalize your experience and display tailored content.
• To conduct security and fraud prevention measures.
• To comply with legal and regulatory requirements.

3. Sharing Your Information

We value your privacy and do not sell, rent, or trade your personal information. However, we may share it in the following circumstances:

• Service Providers:
  With third-party vendors that assist us in processing payments, managing orders, or analyzing website traffic. These vendors are contractually obligated to protect your information.

• Legal Compliance:
  If required by law or to protect our legal rights, we may disclose your information to regulatory authorities or law enforcement.

• Business Transfers:
  In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners.

4. Your Privacy Choices

You have control over how your information is collected and used:

• Access and Correction:
  Contact us to view or update your personal data.

• Marketing Preferences:
  Opt-out of receiving marketing emails by clicking “Unsubscribe” at the bottom of any email.

• Cookies Management:
  Adjust your browser settings to block cookies or notify you when they are being used.

• Account Deletion:
  Request to have your account and associated data deleted by contacting us at [email protected].

5. Data Security

We implement industry-standard measures to protect your information from unauthorized access, loss, or misuse. This includes:

• SSL encryption for secure data transmission.
• Regular monitoring of our systems for vulnerabilities.
• Restricting access to personal data to authorized personnel only.

Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Once no longer needed, we securely delete or anonymize the data.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices or content. Please review the privacy policies of these external sites before providing your information.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us to have it removed.

9. International Users

Sobling Jewelry operates in compliance with applicable laws in the jurisdictions where we operate. If you are accessing our website from outside these jurisdictions, you acknowledge that your data may be processed in countries with different privacy laws.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Changes will be posted on this page with the updated date. We encourage you to review this policy regularly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Phone: +1 (440) 600 0004

  Whatsapp: +86 189 2924 9144

  Email: [email protected] 

Thank you for trusting Sobling Jewelry with your personal information. We are committed to maintaining your privacy and providing you with the best service.