FAQ

My dear customer, here are the answers to 10 frequently asked questions about ordering from Sobling. If you have any further questions, please feel free to let us know. Thanks!

1
Guarantee & Warranty
Sobling offers terms of 30 days guarantee, 360 days quality warranty, free to repair or replace any defective products without any limited terms, help you establish 100% customer satisfaction.
2
How to Check Price?
Please call us or email us, our services representative will send a detailed price list to you in 24 hours
3
Samples Policy
Before bulk production, Sobling will produce samples & send to you for inspection & confirmation. Samples production taken approximately 7 - 15 days, after that will arrive at your location in 7 days. Samples' cost will be charged at the beginning, then refunded after order finished. So in fact, samples cost is free charge finally.
4
MOQ Requirements
Actually, we are mainly doing custom designs, so the MOQ is changeable & depends on the designs and crafts. Usually we ask for 100pcs starting MOQ for bulk production products.
5
Delivery Time
Normally, it takes 25-30 calendar days to complete an order starting from the date of down payment received.
6
Shipping Method
Order package will be sent to you by FedEx/UPS/DHL door to door services, & arrive at your location in 5-8 days.
7
Payment Terms
a. T/T. 30% deposit before production and balance paid before shipment. b. L/C, irrevocable, confirmed L/C at sight.
8
New Project Payments
There's no charge to discuss your design and price out options with our team. Except orders & shipping, all other cost are free of charge.
9
Customization
Your logo engraving available, your own jewelry samples accepted. Welcome to contact us for your special custom requirements
10
Do you sell inventory?
We don't sell inventory, all production carried out according to customers' order quantities.

Need Support of New Products Solution?

Submit Your Inquiry to Sobling

All-In-One Products Solution For Your Multiple Needs

Why Choose Sobling?​

Sobling Team Members silver jewelry manufacturer and factory
CERTIFICATIONS

Sobling Respects Quality Standards​

Sobling comply with Quality certificates as TUV CNAS CTC